Frequently Asked Questions


Here are some of the most common questions we get asked. If your question hasn't been answered below then feel free to drop us an email with your query and we will get back to you within 24 hours with an answer. You can email us at


Why should we have a wedding video produced?

Everybody considers professional photographs to be an essential part of a wedding service to supply a great record of the day for yourself and others to enjoy in the future.  Professional video offers something different to photographs, you can't hang it on the wall but it will always bring back the memories of your day flooding back in a way that a photo will never be able to do.

I read that at a wedding fair a presenter said "I am holding two boxes. One contains your great-grandparents' wedding photos, and the other contains their wedding video. You can open only one. Which do you choose?"  The audience choice was unanimous, everyone chose the video.

Why use a professional videographer?

It takes many years of experience and passion for video production to be able to constantly produce beautifully shot and crafted videos.  I only use the latest professional equipment which when used properly delivers breathtaking picture and sound quality.  Knowing where to be and always being there to capture the important moments is another key benefit of a professional.

Do you cover weddings outside of East Anglia?

Yes. We cover all of the UK and abroad. We do however have to add on a charge to cover petrol and on rare occasions accommodation costs however we try to keep these costs to a minimum by only charging the cost of the petrol and not a per mile cost.

Do you cover destination Weddings?

Definitely! We have filmed a few Destination Weddings over the years , most recently in France and Dominican Republic. The package costs stay the same, all we ask is for you to cover our flight and accommodation costs.

Do you cover other types of weddings?

We have filmed Greek, Chinese, Turkish and Russian weddings in the past. We are happy to cover any type of wedding!

Do you offer Photography?

No we don't, however I know some of the best and nicest photographers out there so if you are looking for a photographer I can definitely recommend a great one!

What equipment do you use?

We shoot our weddings using Panasonic 4K DSLR's. During the ceremony we will use a wireless microphone on the groom with shotgun microphones on the camera's to record the vows. During the speeches we will mic up the head table in combination with the shotgun mics on our cameras. We also have a range of camera support systems such as monopods and tripods.

How does the relationship between the photographer and videographer work?

Over the years I have worked with many photographers some on repeated occasions and there has never been a problem. If I have a set way to get certain shots I always speak to the photographer before hand to make sure it wont get in the way of his shot and vice-versa. The reason we are there is to capture your wedding the best we can and that will only happen if the photographer and videographer work together with this aim in mind. I'm happy to say over the years this has always been the case.

Aerial Drone Footage We are fully licensed by the Civil Aviation Authority and insured to fly drones for commercial aspects, both day and night filming.

What are your prices?

Please use the Enquiry Form to ask about our availabilty and costs, we also offer mid-week and off peak discounts.

I want to make a booking now, what do i need to do?

If you have made the decision to book with us great, please check that we are still available for your date as we receive many enquiries for the same dates especially during the summer months.

You can book via our website by completing the Booking Form, or you can download the booking form, print this out, fill it in and return to us by post.

We will also require a £150 depsoit to secure the booking (unfortunately the deposit is non-returnable).

Once we have received the completed booking form and deposit payment we send confirmation to you.

Can I use a credit card to pay?

Yes we can except all credit and debit card payments, all transactions are made through PayPal.

We also except Cash, Cheque and direct Bank Transfer.

When is the final balance due?

4 weeks before the wedding date.

How long does the video take to complete?

To create a film to the standard we produce takes time so we set the completion date at 4 months from the wedding date. It doesn't take 4 months of actual editing however, as we film a lot of weddings in a 5 month period and with each edit taking up to 2 weeks of work we quickly build up a backlog. We don't rush our edits, we spend the time carefully crafting your wedding film to ensure we create the best wedding video possible. Your video is to last you forever and we want it be something you will always want to watch and be proud to show your friends and family, we edit with this in mind. It does require patience on your part but I can assure you its worth the wait!

Can we choose our own music for the wedding movie?

Of course! It's your film so if you have a favourite track then we will definitely use it. We normally ask for 4 or 5 tracks of music that we can use, however we will also choose some music tracks that we think will fit the movie.

How long will the finished length of our wedding movie be?

The Cinematic Cut is normally around 30 minutes in length but also comes with a full edit of the ceremony and speeches.

How long do you keep a copy of our wedding footage?

Once the films are available on-line, we will keep the raw footage for 6 months after which time it maybe deleted. We will however keep copies of your films in case you wish to order copies in the future. If you would like the Full Documentary Edit, this can be purchased from us  anytime from the wedding date up 6 months from completion

Do you still have questions?

If you've looked through our site and still have questions, we'd be glad to help you. Just give us a call on 01502 513396 or use our contact form.

Contact us


Treasured Moments

5 Yewdale

Carlton Colville


NR33 8WF


Tel: 01502 513396

Make a booking

To book your Film now, give us a call or fill in our Booking Form


We take great pride in our ability to create memorabile Videography. To see for yourself, have a look at our Featured Films

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