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Treasured Moments Wedding Videography specialise in producing creative, entertaining and cinematic wedding films. We are wedding videographers in the counties of Suffolk, Norfolk, Essex and Cambridgshire but are happy to work all over the UK and abroad. The Towns and Cities which are local to us are Lowestoft, Great Yarmouth, Beccles, Norwich, Kings Lynn, Peterborough, Thetford, Newmarket, Ely, Bury St Edmunds, Cambridge, Stowmarket, Ipswich, Woodbridge, Colchester, Halstead, Braintree, Witham, Chelmsford, Brentwood, Harlow, Bishop's Stortford

©2020 by Treasured Moments

Privacy Policy

 

Who we are:

We are Treasured Moments Videography. We cater to clients who would like wedding videography to capture their wedding day on video. Our website address is: https://www.treasured-moments.co.uk.

 

What personal data we collect and why we collect it:

 

Contact forms:

The contact forms on the website (https://www.treasured-moments.co.uk) are used for the sole purpose of starting your enquiry with us at Treasured Moments via email. Your personal information will never be passed on to third parties and it will remain only with us.

 

Contract/ Booking forms:

When clients would like to go ahead with a booking and complete the booking form on the website (https://www.treasuerd-moments.co.uk) we will compile a booking form/ contract to email over to the clients for reference on what service they are purchasing and the payment for the chosen package. Information such as clients names, home address and contact phone numbers are collected and input into these forms. This personal data will not be shared with any third parties.

 

Comments on Social Media:

With your permission we share all of our wedding film highlights trailers online, this is for marketing purposes and so our clients can share these films with all their desired friends and family (according to their own privacy settings in the social media application).

With our clients permission we will then tag your name into the posting so you can share with your desired friends and family. Social media comments on our work may be shared for marketing purposes such as a review & feedback quotations.

 

Embedded content from other websites:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

 

Analytics:

Each visit on https://www.treasured-moments.co.uk is recorded via google analytics for us to monitor the success of our website, gather information about which web pages you are visiting, how long you are looking at the website for and which city you are browsing from.

 

Who we share your data with:

The data gathered for analytics will not be shared with any third parties unless we decide to outsource our SEO to another business who may want to analyse this information to provide their service.

 

How long we retain your data:

If you leave a comment in relation to a posted video or on the business (treasured moments videography), the comment is retained indefinitely. This is for marketing purposes.

All enquiry and contact information is also retained indefinitely for reference and accounting purposes.

 

What rights you have over your data:

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data:

Your data will not be sent to any third parties.

 

Your contact information:

Your data will not be sent to any third parties. It is used solely by the business (trading as Treasured Moments Videography) to obtain new business and have a record of the sale for accounting purposes.

 

 

Additional information:

 

How we protect your data

Data is collected via the website contact form, from face to face meetings with clients or potential clients, from emails, messages or phone calls, it is specific to your enquiry for our services for wedding videography and used to ensure we provide the best service we can towards the chosen videography package for your wedding day

 

What data breach procedures we have in place

All computers in relation to the business are password protected with real-time antivirus software. Emails for the business are protected by Authenticated SMTP which allows emails to be sent through Registered mail servers, using a username and password. We also have our website protected with a Premium SSL Certificate which means any information transferred through our website is encrypted ensuring confidentiality for the enquirer. Any physical paperwork in connection to your enquiry and booking is kept secure under lock and key.

 

What third parties we receive data from

We may receive information about potential clients via websites such as www.weddingplanner.co.uk or www.bridebook.co.uk where we are listed for hire as videographers. These third party websites and the businesses running them are responsible for their own GDPR and data privacy complying.

 

What automated decision making and/or profiling we do with user data

Any user data obtained for analytics purposes or marketing is strictly not shared with any third parties unless asked to do so by the client or person enquiring with us. This information is only used to better the experience of our website and improve the number of sales/bookings we can obtain.

 

Industry regulatory disclosure requirements

Any person not wanting to be included in the wedding day filming can let us know at any time and will therefore not be included in any videos. The clients can let us know in advance of their wedding day, or after filming has taken place, if any of their guests wish not to be included in the wedding videos. It is the clients responsibility to check that each guest or the parents/ legal guardians of a person are happy to be filmed on their wedding day and included in any wedding videos that are edited together as part of the booking for the clients to enjoy as a product, or for us as the business (trading as Treasured Moments Videography) to use for marketing purposes to promote our services.